Lakshmikanth Balasundaram
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Aspect

Genesys GPlus - Aspect eWFM Simulator

In my current project, I am working on integrating Genesys G+ Adapter with Aspect eWFM (Workforce Management solution). We completed internal testing and wrote blog about configuring alarms for GPlus Adapter here (how-to-configure-alarm-conditions-for-gplus-adapter?) To verify configuration and successful integration, I realized that I need to have RTA Server simulator for

  • lakshmikanth
lakshmikanth Aug 7, 2014 • 2 min read
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