Create threshold using Genesys CCPulse threshold wizard Download ‘vbSendEmail.dll’ from http://www.freevbcode.com/ShowCode.Asp?ID=109 and copy it in CCPulse+ folder (typically, ‘GCTI\CCPulse+’) Using command prompt, navigate to CCPulse+ folder and register dll using the following command regsvr32 vbSendMail.dll Create