* Create threshold using Genesys CCPulse threshold wizard
* Download ‘vbSendEmail.dll’ from http://www.freevbcode.com/ShowCode.Asp?ID=109
and copy it in CCPulse+ folder (typically, ‘GCTI\CCPulse+’)
* Using command prompt, navigate to CCPulse+ folder and register dll using the
following command
> regsvr32 vbSendMail.dll
* Create action script as