In Genesys, you need to know DBID of applications to configure alarms/blocking logs from Message Server. Ever wondered to find out DBID of the application… Here is the trick…
Open configuration manager (CME) from command prompt, using the -d command line parameter. For example, “D:\GCTI\SCE.exe -d”.. That’s it 🙂
Now you will find the application DBID in the Application Properties Dialog box.
If you want to view the DBID by default, right click the CME shortcut and add “-d’ in target text box.