Lakshmikanth Balasundaram
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Workspace

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Customization

Genesys Workspace Desktop - Custom Screen Pop

In Jan 2015, I attended Genesys Customer Experience demo center in Frimley, UK and was really impressed with new setup & product capabilities especially Conversation Manager. It was best demonstration from Genesys by some distance and recommend you to request or attend demo from your account Manager. Apart from Converstation Manager
Feb 25, 2015 2 min read
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