Lakshmikanth Balasundaram
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CCPulse

Genesys CCPulse - Display UserData using Custom Stat and Filters

Previously, I wrote post about displaying user data in CCPulse using custom solution and user ‘Moshe Lezerovitz‘ enquired about displaying user data using CCPulse application only. I found two options to display user data in CCPulse Option 1: Display User Data using Custom Stat Step 1: Configure Custom

  • lakshmikanth
lakshmikanth Apr 5, 2016 • 1 min read
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