Blog Archives for category Interaction Center
Avaya Vs Genesys
Having worked in both Avaya Interaction Center (AIC) and Genesys, I would like to compare them. Please note that these… Continue reading »
Avaya Vs Genesys
Having worked in both Avaya Interaction Center (AIC) and Genesys, I would like to compare them. Please note that these… Continue reading »
About Avaya Interaction Center (AIC)
Interaction Center is the Avaya Customer Interaction Suite software platform for enterprise class management of multimedia communications: voice, video, email,… Continue reading »