Blog Archives for category How to

VMware Workstation shows network cable unplugged

Yesterday, I updated Windows 10 and came across ‘VMware workstation and Hyper-V are not compatible’ issue. I had this issue… Continue reading »

VMware Workstation shows network cable unplugged

Yesterday, I updated Windows 10 and came across ‘VMware workstation and Hyper-V are not compatible’ issue. I had this issue… Continue reading »

How to disable trackpad on bootcamp?

Recently, I installed windows 10 using bootcamp on Mac pro and want to disable trackpad. In this post, I will… Continue reading »

VMware Workstation and Hyper-V are not compatible

After I upgraded my workstation to Windows 10,  I am no longer able to power on guest OS on VMware… Continue reading »

Configure agent to handle multiple interactions – Capacity Rule

Capacity Rule – What it is? If you have worked in Genesys multimedia environment, you know about this already. For… Continue reading »

Handling the leap second

Leap Second – What is it? From wiki A leap second is a one-second adjustment that is occasionally applied to… Continue reading »

Scheduled Tasks – Result Codes

List of windows scheduled task result codes below 0 or 0x0: The operation completed successfully. 1 or 0x1: Incorrect function… Continue reading »

Scheduled Tasks – Result Codes

List of windows scheduled task result codes below 0 or 0x0: The operation completed successfully. 1 or 0x1: Incorrect function… Continue reading »

Report Abandoned calls in Routing Strategy

Last month, I attended workshop from Genesys and BT  and found an interesting trend. One of the customer shared that they… Continue reading »

Report Abandoned calls in Routing Strategy

Last month, I attended workshop from Genesys and BT  and found an interesting trend. One of the customer shared that they… Continue reading »