Monthly Archives: November 2013

How to configure ADDP between SCS and LCA ?

In our environment, we started experiencing false disconnects and failovers of Genesys components. From analysis, I found that due to… Continue reading »

Zipper– Log Archiver tool

  Zipper is log archiving utility that compresses and archives application log files. I developed it to use it to… Continue reading »

Genesys CCPulse – How to send email notification?