Blog Archives for category Security

Public Key Authentication–What it is and how to use it?

What it Public Key Authentication? Public Key Authentication (PKA) is more secure way to authenticate to a server than using… Continue reading »

How to avoid ‘Administrator’ access to supervisors?

In Genesys, if you are configuring non-agent, they are automatically added to the ‘Administrators’ access group. Many times, we have… Continue reading »