Monthly Archives: January 2015

Scheduled Tasks – Result Codes

List of windows scheduled task result codes below 0 or 0x0: The operation completed successfully. 1 or 0x1: Incorrect function… Continue reading »

Genesys Customer Care – Auto follow-up

Recently, Genesys re-designed their auto follow-up process for customer care tickets. As per new process, follow-up process is triggered whenever Genesys proposes… Continue reading »