Monthly Archives: September 2014
In my post about Genesys CCPulse’s powerful and least used feature, I showed example of using JScript language to retrieve… Continue reading »
One of the best inspirational speech by Steve Jobs. As always, simple stories – huge impact. Thank you. RIP.
In this post, we will see how to customise log events in Genesys environment. For more information about log events… Continue reading »
Do you know that log events can be customized from version 7.6 in Genesys? Wait, what is this ‘log event customization’?… Continue reading »
Few months ago, I wrote an post about Genesys CCPulse powerful feature (Read here) and explained how JScript language can… Continue reading »