Monthly Archives: November 2008

Rules Wizard bug in Avaya CCE

Avaya CCE Product team is identified a new bug in ‘Rules Wizard’ component ┬áin version 3.0.3 update 01 and possible… Continue reading »

Applying the treatment in Outbound dialer using GAD

Recently, a team member asked me whether the agent can apply the treatment only when he wants to. Answer for… Continue reading »

Avaya CCE and AES Compatability Chart

Many of you have requested for Avaya CCE and AES Compatability chart through email. Here is the chart for your… Continue reading »